Terms of Service

Effective date: 3 April 2026

Acceptance of Terms

By accessing or using Healnest, you agree to be bound by these Terms of Service. If you do not agree, you must not use the Platform.

Description of Service

Healnest is an online platform that connects patients with healthcare providers (including doctors and clinics).

Healnest does not provide medical advice, diagnosis, or treatment.

Eligibility

To use Healnest, you must:

  • Be at least 16 years old (or the age of majority in your jurisdiction)
  • Provide accurate and complete information
  • Use the platform in compliance with applicable laws

User Accounts

You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities under your account
  • Providing accurate and updated information

Healnest reserves the right to suspend or terminate accounts that violate these Terms.

User Roles

a) Patients

  • Can search and view healthcare providers
  • Can save and interact with listings

b) Healthcare Providers (Doctors / Clinics)

  • Must provide accurate, truthful, and up-to-date information
  • Are responsible for their professional credentials and services
  • Healnest does not verify all credentials unless explicitly stated.

No Medical Advice

All information on Healnest is for informational purposes only.

Using Healnest does NOT create a doctor-patient relationship.

Always seek professional medical advice from a qualified provider.

Content and User Submissions

By submitting content (profiles, text, images), you:

  • Grant Healnest a non-exclusive license to use, display, and distribute your content
  • Confirm that you own or have rights to the content

You must NOT upload:

  • False or misleading information
  • Illegal, harmful, or abusive content

Privacy

Your use of the platform is also governed by our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law:

Healnest is not liable for:

  • Any medical decisions made based on platform content
  • Interactions between users
  • Errors, inaccuracies, or omissions in listings

Use of the platform is at your own risk.

Disclaimer of Warranties

The platform is provided "as is" and "as available".

We do not guarantee:

  • Accuracy of listings
  • Availability of services
  • That the platform will be error-free or uninterrupted

Third-Party Services

Healnest may include links or integrations with third-party services. We are not responsible for their content, policies, or actions.

Termination

We reserve the right to:

  • Suspend or terminate accounts
  • Remove content
  • Restrict access

If users violate these Terms or applicable laws.

Changes to Terms

We may update these Terms at any time.

Continued use of the platform means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of:

Ontario, Canada

Contact Information

For questions regarding these Terms:

Email info@heal-nest.com

Company Healnest